Privacy policy

1. Personal Data We Collect
When you visit or make a purchase on our website, we collect personal details such as your name, billing and shipping address, email, and phone number. Payment details are processed securely through third-party gateways and are not stored by us. We may also collect device information such as your IP address, browser type, and cookies.

2. How We Use Your Data
We use your information to process, confirm, and deliver orders. It is also used to send order confirmations and tracking details and to provide customer support. Additionally, it helps us improve our website, ensure security, and prevent fraud. With your consent, we may send newsletters and promotional offers.

3. Payment Security
All payments are processed through secure third-party payment gateways integrated with Shopify. We do not store your card or UPI details.

4. Cookies and Tracking
We use cookies to enhance your browsing experience, analyze website traffic, and enable essential features such as the shopping cart. You can disable cookies through your browser settings.

5. Data Protection
We take appropriate measures to protect your information. However, no online system is completely secure.

6. Sharing and Disclosure
We may use third-party services such as payment gateways, shipping partners, marketing tools, and Shopify hosting. These providers have their own privacy policies governing your data.

7. Data Retention
We retain your personal information only as long as necessary to process orders, provide support, and meet legal or accounting requirements. Order-related data may be kept for record-keeping and compliance purposes. Upon request, we will delete your data unless retention is required by law or for legitimate business reasons.

8. Your Rights
You may request access to your personal data, ask for corrections or deletion, or opt out of marketing communications at any time.

9. Changes to Policy
We may update this Privacy Policy from time to time. Continued use of the website indicates your acceptance of any changes.

10. Contact
If you have opted in and later change your mind, you may withdraw your consent for us to contact you or continue using your information at any time by contacting us at houseofopal.in@gmail.com